Refund policy

Returns
We hope you will love your Nécessaire products, but in the event that you are unsatisfied, we accept returns within 30 days of purchase. Visit our Returns Portal to submit your return.

Returns within the US are free.

For International returns, the return shipping and any reverse duties & taxes are the responsibility of the customer. We also recommend insuring your package.

Please allow up to two weeks for refunds to be credited to your original form of payment, and note that original shipping charges will not be refunded.

Additional non-returnable items:
Gift cards

Refunds (if applicable)
Refunds are issued back to the original payment method used. Please allow up to two weeks for refunds to be credited to your original form of payment.
Please note: Original shipping charges will not be refunded.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at team@necessaire.com.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at team@necessaire.com and send your item to: Necessaire Inc, 1601 N. Sepulveda Blvd., #781, Manhattan Beach California 90266, United States.

Shipping
To return your product, you should mail your product to: Necessaire Inc, 1601 N. Sepulveda Blvd., #781, Manhattan Beach California 90266, United States